At HOLTEC the customer is at the centre of everything we do. Our aim is not only to suppport you with high quality products and innovative solutions, but also to be a reliable partner when it comes to service. We know this from experience: especially in the log yard, every minute counts - when a system comes to a standstill, speed is essential.

Our service team is characterised by a high level of commitment, hands-on experience and the ability to solve problems quickly. We work in partnership, listen carefully and act in a solution-oriented manner - always with the goal of getting your systems back into operation quickly and sustainably. 

Even though we set benchmarks in product innovation and engineering, we are fully aware that excellent service requires continuous development. This is why we consistentlly invest in the expansion of our structures and in the ongoing training and qualification of our employees.

Our corporate values – trust, partnership and responsibility – also shape our understanding of service. We want to be there for our customers when it really matters. Fast, dependable and reliable.

Especially in the field of package crosscut saws, our customers benefit from our many years of experience and our leading position in the market. As a manufacturer, we rely on an in‑depth understanding of the technology and are familiar with every component of our systems down to the smallest detail.

Our service team supports you with specialised know‑how – from the maintenance and optimisation of existing systems through to advice on customised adaptations. Thanks to our comprehensive spare parts service, we supply exclusively original parts from HOLTEC as well as high‑quality STIHL components. In this way, we ensure that your package crosscut saws operate with maximum precision, reliability and long service life at all times.

Combined with our direct spare parts availability and short response times, we ensure that downtime is minimised and production processes are reliably safeguarded.