Personal
& reliable
Service, that drives progress.
Service – personal, committed, reliable
At HOLTEC our customers are central to everything we deliver. Our aim is not only to support you with high-quality products and innovative solutions, but also to be a dependable partner when it comes to service. We know: on the log yard every minute counts - when a system is down, immediate action is required.
The strength of our service team lies in its strong commitment, practical know-how and the proven ability to resolve issues quickly. We collaborate closely, listen carefully and focuse on solutions - always with the goal of getting your system back into operation quickly and sustainably.
While setting standards in product innovation and engineering, we also know that excellent service requires constant development. That is why we consistently invest in expanding our service structures and in training and qualifying our employees.
Our corporate values – trust, partnership and responsibility – shape our understanding of service: we want to be there for our customers when it matters most. Fast, dependable and reliable.
Do you already know Holtec Mobile Services?
With the MOBILE SERVICES platform Holtec is setting new standards in customer service.
The app combines digital services, makes maintenance & repair more efficient and ensures transparent communication with our customers.
Awarded with the German Innovation Awards 2022 in the category “Excellence in Business to Business”.
Service expertise for package crosscut saws
In the field of package crosscut saws our customers benefit from our many years of experience and our leading position in the market. As a manufacturer we rely on a deep understanding of the technology and know every component of our systems down to the last detail.
Our service team supports you with specialised expertise – from maintenance and optimisation of your machines to consultancy for customised modifications. Thanks to our comprehensive spare part service we supply only original HOLTEC spare parts as well as high-quality STIHL components. This ensures that your package crosscut saws always operate with maximum precision, reliability and durability.
In combination with our direct spare parts supply and short response times we ensure that downtime is minimised and production reliability is maintained.
